Faq
At JDMOD, we aim to make your shopping experience smooth and hassle-free. Below are answers to the most commonly asked questions.
1. Ordering & Payments
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support secure digital payments such as Apple Pay, Google Pay, PayPal, and Shop Pay.
Is my payment information secure?
Yes. Our website uses SSL encryption to ensure your personal and financial data is protected during checkout.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us at jk@modsavy.com within 12 hours of placing your order. Once an order has been processed or shipped, changes may not be possible.
2. Shipping & Delivery
Where do you ship to?
We currently ship within the United States.
How long will it take to receive my order?
Orders are processed within 2–3 business days. Delivery typically takes 4-8 business days depending on your location.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking number and tracking link.
3. Returns & Refunds
What is your return policy?
We offer a 30-day return policy. Items must be returned in their original, unused condition.
How do I start a return?
To initiate a return, please contact us at cs@jdmod.com with your order number and reason for return.
When will I receive my refund?
Once we receive and inspect your return, your refund will be processed within 10 business days to your original payment method.
Contact Information
If you have any questions, please contact us:
JDMOD
1580 Lakewood Rd, Suite 12 Toms River, NJ 08755, United States
Phone: 888-282-7069
Email: cs@jdmod.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)