Refund policy
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, with original packaging and tags, and accompanied by proof of purchase.
How to Start a Return
To initiate a return, please contact us at cs@jdmod.com
Once your return request is approved, we will provide you with a Prepaid return shipping label. Please do not send items back without prior approval,
Return Details
- Return Method: By UPS
- Return Window: 30 days
- Product Condition: New and unused only
- Return Shipping: Free return label provided
- Restocking Fee: No cost
- Refund Processing Time: Within 3-10 business days
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at cs@jdmod.com so we can resolve the issue promptly. and email a prepaid return label.
Exchanges
We accept exchanges. The fastest way to get the correct item is to return the original product and place a new order. once the return is at our warehouse we will refund the full purchase price.
Refunds
Once the return is at our warehouse we will refund the full purchase price, your refund will be processed to your original payment method within 3-10 business days. Please note that processing times may vary depending on your bank or card provider.
Contact Information
If you have any questions about this policy, please contact us:
SMART FURNISHING STORE INC dba JDMOD.COM
1594 Lakewood Rd Suite 19, Toms River, NJ 08755, United States
Phone: +1 (888) 288-7069
cs@jdmod.com (Customer Support)
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)